+27(011) 568 1018 info@pol360.co.za

System and Services

How we can help you

Payment Management

We have partnered with various payment platforms to ensure payments are collected and processed, no matter where the member may be.

Customise

Customise the system to your unique requirements. It is adaptable to any industry and has unlimited capacity for members and agents.

Cloud based

All data is safely stored in the cloud. This allows for easy access and reduced risk in terms of loss or damages.

Secure

Compliant with legislation and all data is securely stored and backed up. This element is continuously monitored and upgraded.

Member Policy Management

Manage the entire member process, including signing up, changing details and processing claims. All activities can be monitored through the reporting system.

WhatsApp Chatbot

WhatsApp users can communicate with a chatbot through the chat interface as they would talk to a real person. This allows them to self-service their policies instead of calling an agent.

Validation

We have recently incorporated a SMS validation system. Within seconds, a member’s details is validated and available for capturing.

Call Centre

Our fully fledged call centre assists with client servicing and claims processing.

Claims Processing

Assess and calculate claims and process automatic payments to beneficiaries.

POS360

Our hand-held device does premium receipts via cash, credit and debit cards. You can also capture a new member. Contact us for more.

Remotely accessible

The system is user friendly and can be accessed via desktop, laptop, tablet or cell phone and Smart TV.

Integrate

Our solution is able to integrate with your existing system via API’s

Commissions Processing

Commissions are automatically calculated and processed.

Eco friendly

Allows for a paperless environment through an online processing and servicing platform.

PARLOUR360

As an addition to our existing software offering, we will be launching a solution for your funeral parlour soon.