Premium collection is where good admin either becomes predictable, or becomes chaos.
Funeral policy books often need more than one payment method because member realities differ.

One book, many ways to pay.

In South Africa, collections can include:

• DebiCheck / authenticated debit orders
• EFT-based collections
• POS card payments
• Retail and pay-point options
• Online payments

Relying on a single payment method can create unnecessary friction for members and increase the risk of missed premiums.

What POL360 does differently.

• POL360 supports multiple collection methods and payment partners so you can: Offer the right option to the right member
• Track collection status per policy
• Reduce manual follow-ups through reminders
• Keep reconciliation simpler by bringing results into one workflow

The long-term payoff: better retention.

Making payment easier reduces friction.

Reducing payment friction can support more consistent premium collection and help administrators manage arrears more effectively.

Fewer missed premiums means more stability for your business.

If you want help choosing the best mix of payment channels for your book, we can share what works across different administrator models.

Interested? Ready to see POL360 in action?

Email: info@pol360.co.za | Web: www.pol360.co.za | Tel: (011) 568-1018