THE 360 BULLETIN
Card Payments at the Counter (and on the Go): How Dashpay + POL360 Reduce Cash Handling
Dashpay enables secure POS card payments that sync into POL360, making reconciliation easier and giving members more ways to pay. Cash handling is time-consuming, risky, and often inconvenient for members. For funeral businesses and policy administrators, the goal is...
How Smart Collections Reduce Arrears and Lapses in Funeral & Life Books
Use multi-rail payments, automated reminders, retries, and real-time dashboards to reduce arrears and lapses without adding headcount Arrears don’t start as “bad clients.” They start as missed messages, manual follow-ups, and payment friction. The longer you wait, the...
Still Chasing Debit Order Statuses? Stop Doing This
Efficient collections are the backbone of stable policy admin. But the admin load, manual follow-ups, scattered status updates, and reconciliation headaches, can slow teams down fast. That’s why POL360 integrates with Q LINK, so your team can manage debit order...
Think One Unpaid Premium Is “No Big Deal”? Think Again
What One Missed Payment Really Costs Your Funeral Business A single missed debit rarely stays "small". It can quietly trigger a chain reaction across your funeral book, affecting cash flow, service timelines, and the way clients view your organisation. The scary part?...
How Instant Claims Make Life Easier for Admin Teams and Families
When it comes to funeral policy claims, speed matters, but so does accuracy. For both grieving families and stretched admin teams, delays and manual errors only add unnecessary stress. That’s why POL360 is designed to help funeral administrators and brokers process...
Start Strong: 4 Ways to Clean Up Your Policy Book This January
New year, clean slate. But for most policy administrators, January often starts with backlogged payments, outdated records, and mounting admin stress. Instead of playing catch-up, make this the year you take control of your policy book from Day 1, without adding more...
Why End-of-Year Admin Is the Perfect Time to Streamline
December often feels like a sprint to the finish line. While client queries and collections pile up, internal admin, financial recon, and compliance tasks start to stack even higher. But what if you could turn this pressure into an opportunity? Now is the perfect time...
Why SAFIS2026 Should Be on Every Funeral Industry Leader’s Radar
What is SAFIS 2026? The value of attending is already clear. Here’s what you can expect to gain: A Forward-Focused Outlook: SAFIS is about what’s next, new technologies, consumer expectations, operational strategies, and compliance trends. If you’re planning for 2026,...
The Ripple Effect of a Lapsed Policy and How to Stop it Early
A policy lapse is never just a missed payment. It is an early warning sign that something in the client journey is breaking down. In many funeral policy businesses lapses are treated as minor admin issues. Follow up next week. Send another reminder. Wait and see. By...
Why Payment Flexibility Is the New Standard in Funeral Cover
Let’s face it, cash-only days are long gone. Today’s clients expect payment options that fit their lifestyle: quick, simple, and digital. Whether it’s a walk-in premium at reception, a mobile transaction in the field, or a recurring debit order, flexibility is what...